Why Having Empathy Is So Important for a Sales Person
Having empathy is extremely important for a successful sales person in order to understand the needs, desires and motivations of his/her target customer. Empathy is also referred to as emotional intelligence and is key to developing successful business relationships. However, many people struggle with empathy. Research has shown that because many of us spend time on the computer and watch TV, we don’t interact with people as much, and therefore…


